COOKIE POLICY

Valamar Riviera d.d., with its headquarters in Poreč, Stancija Kaligari 1, OIB: 3620122847 (hereinafter: VALAMAR RIVIERA) as the processing manager of personal data respects the privacy of every person from whom it collects data. We would like to inform you that we use cookies and other technologies on our website to provide you with a better user experience. Through cookies, VALAMAR RIVIERA as a data controller can also collect personal data under the conditions described in this Cookie Policy.

Please find all other information about the protection of personal data in the VALAMAR Privacy Policy.

What is a cookie?

A cookie is a small data file that is stored on your computer or mobile device when you visit a website, in order to enable the basic or additional functionality of those pages.

You can find more about cookies on the following pages:

What cookies do we use?

VALAMAR RIVIERA uses different types of cookies:

Cookies by function

  • Necessary cookies - they are necessary for the functioning of the website, which cannot function without them. This means that a website cannot be opened or displayed without these cookies. These cookies are used for the purpose of transmitting communication or are necessary to provide an information society service that is explicitly required of the user of such service. Also, these cookies enable basic analysis of web pages with the aim of improving the work of web pages through data that is completely anonymized, i.e. not based on your personal data or data that can be linked to you in any way. These cookies do not need and do not require your consent.
  • Functional cookies - they are used to perform a more advanced analysis of the work of web pages. These cookies are used to analyze user behavior and based on the anonymous data can determine what website visitors view and want, so VALAMAR RIVIERA is then able to customize the website and make its content and functionality as easy to use. These cookies require your consent.
  • Advertising cookies - they are used to analyze your interests and wishes, and they serve the purpose of informing about special and personalized offers, news and events organized through online channels (e-mail, internet, internet promotion). These cookies require your consent.

Cookies by source

  • First party cookies come from the Internet site you are viewing, and can be permanent or temporary. With these cookies, Internet sites can store data that will be used again the upon the next visit to the internet site.
  • Third party cookies Third party cookies come from other Internet sites, which are located on the Internet site you are viewing. With these cookies, other Internet sites can track Internet usage on the Internet site you are viewing for marketing or analytical purposes.

Cookies by duration

  • Persistent cookies - Persistent or saved cookies remain on your computer after you close your Internet browser program. They help Internet sites store information, such as login and password, language settings, or cookie settings, so you don't have to re-enter them each time you visit. Persistent cookies can stay on your computer or mobile device for days, months, even years.
  • Temporary cookies Temporary cookies or session cookies are removed from your computer when you close your internet browser. They use Internet sites to store temporary information, such as the last few pages you opened on the Internet site you visited, or items in your shopping cart if you are on an Internet site that specializes in Internet sales.

List of cookies

Necessary cookies

PROVIDER NAME PURPOSE EXPIRY COOKIE TYPE
valamar.com _ga These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website, from where visitors have come to the website and the pages they have visited. 2 years 1st party Cookie
_ga_# These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website, from where visitors have come to the website and the pages they have visited. 2 years 1st party Cookie
_gat These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website, from where visitors have come to the website and the pages they have visited. 1 day 1st party Cookie
_gid These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website, from where visitors have come to the website and the pages they have visited. 1 day 1st party Cookie
ccConsentUser Determines whether the visitor has accepted the cookie consent box and stores the user's cookie consent status. Persistent Local Storage
CookieConsent Determines whether the visitor has accepted the cookie consent box and stores the user's cookie consent status. 1 year 1st party Cookie
cookietest Determines whether the visitor has accepted the cookie consent box and stores the user's cookie consent status. Session 1st party Cookie
FPAU Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 3 months 1st party Cookie
FPID Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years 1st party Cookie
FPLC Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day 1st party Cookie
mdp-id Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Persistent Local Storage
msid Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 36233 days 1st party Cookie
G_ENABLED_IDPS Used for secure login to the website with a Google account. 7977 years 1st party Cookie
pa-l Used in connection with End User Experience Monitoring (EUEM). The cookie collects information on application/device performance, which allows support/website staff to optimize their products and services. Persistent Local Storage
pa-l_enabled Used in connection with End User Experience Monitoring (EUEM). The cookie collects information on application/device performance, which allows support/website staff to optimize their products and services. Persistent Local Storage
PhobsGoogleAdsDestId These cookies are used to connect Google Ads with the destination or property that was clicked through. Session 1st party Cookie
PhobsGoogleAdsObjId These cookies are used to connect Google Ads with the destination or property that was clicked through. Session 1st party Cookie
ASP.NET_SessionId Preserves users’ states across page requests. Session 1st party Cookie
bookAdults Preserves users’ states across page requests. 4 days 1st party Cookie
bookChildren Preserves users’ states across page requests. 4 days 1st party Cookie
bookChildrenAge Preserves users’ states across page requests. 4 days 1st party Cookie
bookDateFrom Preserves users’ states across page requests. 4 days 1st party Cookie
bookDateTo Preserves users’ states across page requests. 4 days 1st party Cookie
bookPets Preserves users’ states across page requests. 4 days 1st party Cookie
objIDfromURL Preserves users’ states across page requests. Session Local Storage
PriceList Preserves users’ states across page requests. Persistent Local Storage
PriceListStored Preserves users’ states across page requests. 1 day 1st party Cookie
promocode Preserves users’ states across page requests. 4 days 1st party Cookie
ratePlanCodeList Preserves users’ states across page requests. 4 days 1st party Cookie
T02FilterPageVisited Preserves users’ states across page requests. 1 day 1st party Cookie
T04FilterPageVisited Preserves users’ states across page requests. 1 day 1st party Cookie
T05FilterPageVisited Preserves users’ states across page requests. 1 day 1st party Cookie
home-e34.niceincontact.com ASP.NET_SessionId Preserves the visitor's session state across page requests. Session 3rd party Cookie
raygun4js-userid This cookie is used to detect errors on the website – this information is sent to the website's support staff in order to optimize the visitor's experience on the website. Persistent Local Storage
AWSALB Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. 7 days 3rd party Cookie
AWSALBCORS Registers which server cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. 6 days 3rd party Cookie
vqc.valamar.com ASP.NET_SessionId Preserves the visitor's session state across page requests. Session 1st party Cookie
doubleclick.net test_cookie Used to check if the user's browser supports cookies. 1 day 3rd party Cookie
google.com _GRECAPTCHA This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. 179 days 3rd party Cookie
rc::a This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Persistent Local Storage
rc::b This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Session Local Storage
rc::c This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Session Local Storage
sojern.com cid This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com and allows online transactions without the retention of any credit card information. 1 year 3rd party Cookie
thehotelsnetwork.com incap_ses_# Preserves users’ states across page requests. Session 3rd party Cookie
visid_incap_# Preserves users’ states across page requests. 1 year 3rd party Cookie
nlbi_# Used to ensure website security and fraud detection. Session 3rd party Cookie

Functional cookies

PROVIDER NAME PURPOSE EXPIRY COOKIE TYPE
valamar.com __wpfvdk Detects whether the user needs to be presented with a notification bar upon entry to the website. Persistent Local Storage
lng Determines the preferred language of the visitor. Allows the website to set the preferred language upon the visitor's re-entry. 1 day 1st party Cookie
home-e34.niceincontact.com i18nextLng Determines the preferred language of the visitor. Allows the website to set the preferred language upon the visitor's re-entry. Persistent Local Storage

Advertising cookies

PROVIDER NAME PURPOSE EXPIRY COOKIE TYPE
valamar.com _gcl_au Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. 3 months 1st party Cookie
_hjAbsoluteSessionInProgress This cookie is used to count how many times a website has been visited by different visitors – this is done by assigning each visitor an ID, so they do not get registered twice. 1 day 1st party Cookie
_hjFirstSeen This cookie is used to determine if the visitor has visited the website before or is new. 1 day 1st party Cookie
_hjIncludedInPageviewSample Used to detect whether the user navigation and interactions are included in the website’s data analytics. 1 day 1st party Cookie
_hjRecordingEnabled This cookie is used to identify the visitor and optimize ad relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data centre or ad exchange. Session Local Storage
_hjRecordingLastActivity Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. Session Local Storage
hjViewportId Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. Session Local Storage
_hjSession_# Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. 1 day 1st party Cookie
_hjSessionUser_# Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. 1 day 1st party Cookie
_hjIncludedInSessionSample Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. 1 day 1st party Cookie
_hjTLDTest Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. Session 1st party Cookie
thn_id Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Persistent Local Storage
thn#agent Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Persistent IndexedDB
thn#mutex Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Persistent IndexedDB
utag_main Used by Tealium Tag Manager to store a unique visitor ID and session ID as well as to persist data about the visitor's interaction with the website, e.g. last page viewed. 1 year 1st party Cookie
sojern.com apnid Tracks the conversion rate between the user and the advertisement banners on the website. This serves to optimize the relevance of the advertisements on the website. 3 months 3rd party Cookie
gid This cookie is set to collect information on user behaviour and navigation, which is used to optimize the website. The cookie also allows Google Ads and Google Analytics to compile information on visitors for marketing purposes. 1 year 3rd party Cookie
pixel.sojern.com idSync/AdX Detects whether partner data synchronization is functioning and currently running. This function distributes user data between third-party advertisement companies for the purpose of targeted advertisements. Session Pixel Tracker
idsync/apn This cookie is set by the audience manager of the website to determine the time and frequencies of visitor data synchronization. Cookie data synchronization is used to synchronize and gather visitor data from several websites. Session Pixel Tracker
thehotelsnetwork.com __thn_ss Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. Session 3rd party Cookie
thn_id Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement.This also allows the website to limit the number of times that visitors are shown the same advertisement. 1 year 3rd party Cookie
thn.data.in_admin Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Session Local Storage
lastComparison:# Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Persistent Local Storage
google-analytics.com collect Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. Session Pixel Tracker
server-gtm.valamar.com collect Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Session Pixel Tracker
accounts.google.com oauth2_cs::https://www.valamar.com:: 412228569128tncq5cvqj0on8pa 734u37hag2fa4c9s0 This cookie is used to track users’ session information. Session Local Storage
google.com pagead/landing Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement. This also allows the website to limit the number of times that they are shown the same advertisement. Session Pixel Tracker
ads/ga-audiences Used by Google AdWords to re-engage visitors who, on the basis of their online behaviour across websites, are likely to convert to customers. Session Pixel Tracker
NID Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. 6 months 3rd party Cookie
doubleclick.net IDE Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads, with the purpose of measuring the efficacy of an ad and presenting targeted ads to the user. This information is then used to optimize the relevance of advertisement on the website. 1 year 3rd party Cookie
pagead/landing Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads, with the purpose of measuring the efficacy of an ad and presenting targeted ads to the user. This information is then used to optimize the relevance of advertisement on the website. Session Pixel Tracker
pixel Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads, with the purpose of measuring the efficacy of an ad and presenting targeted ads to the user. This information is then used to optimize the relevance of advertisement on the website. Session Pixel Tracker
adnxs.com getuid This cookie is set by the audience manager of the website to determine the time and frequencies of visitor data synchronization. Cookie data synchronization is used to synchronize and gather visitor data from several websites. Session Pixel Tracker
uuid2 Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. 3 months 3rd party Cookie
docs.google.com COMPASS Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. 1 day 3rd party Cookie
S Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. 1 day 3rd party Cookie
adsrvr.org track/cmf/generic Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers. Session Pixel Tracker

How to manage cookies?

Every visitor to our website is able to manage cookies to some extent.

The first step is to give consent for certain cookies. If you have changed your mind about the cookie settings, you can alter them at any time on the VALAMAR RIVIERA website at the link.

You can always delete cookies stored on your computer, thus preventing further processing of your personal data through such technology. Each web browser has its own procedure for deleting cookies, and below are links to deletion procedures in the most popular web browsers:

To opt out of being tracked by Google Analytics across all websites visit this website: http://tools.google.com/dlpage/gaoptout.

Furthermore, if you delete the search history from your browser and at the same time turn on the option to delete cookies, you will delete all cookies that are currently on your device. Also, most of today's browsers can be set to block the storage of cookies on your device.

Third-party cookies

Some of our pages display content from external service providers, such as YouTube, Facebook and Twitter.

In order to view this external content, you must first accept their terms of use. This includes their cookie policy, which we do not control.

Third parties that provide services on our websites are:

These service providers may change their terms of service, purpose and use of cookies, etc. at any time.

Data Protection Official

VALAMAR RIVIERA has appointed a personal data protection official whom you can contact at any time – via email: dpo@valamar.com or by mail to the address Valamar Riviera d.d., Stancija Kaligari 1, Poreč, Republic of Croatia – for DPO, issues related to personal data protection and for exercising your rights guaranteed by the General Data Protection Regulation.

Changes to the Cookie Policy

Changes to this Cookie Policy will be posted here. Please remain regularly informed about possible changes.

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